Privacy Policy
Cass Johnson Coaching is committed to respecting and protecting your privacy. This Privacy Policy outlines how your personal information is collected, used and stored when you visit this website or make a booking.
1. Information We Collect
We collect personal information you voluntarily provide when:
You fill in the Contact Form (name, email address, phone number, and your message).
You schedule a session via our online booking system (Acuity Scheduling), which may also collect payment-related details (see below).
2. How We Use Your Information
We use the information you provide to:
Respond to your enquiries
Deliver coaching services
Manage and confirm bookings
Send appointment reminders or important service information
We do not use your information for unsolicited marketing or share it with third parties for promotional purposes.
3. Payments and Third-Party Services
When you book and pay for sessions online, your information is processed securely by Acuity Scheduling and its connected payment providers (e.g. Stripe or PayPal).
We do not directly store or process your card or payment information.
You can read their privacy policies here:
4. Data Storage and Security
Your information is stored securely and only accessed for purposes relevant to your coaching services. I take reasonable precautions to protect your data from loss, misuse, or unauthorised access.
5. Your Rights
You have the right to:
Request a copy of the personal data held about you
Ask for corrections or deletions where appropriate
Withdraw your consent at any time (e.g. to stop communication)
To do so, please contact me directly at cassjohnsoncoaching@gmail.com.
6. Changes to This Policy
This policy may be updated from time to time. The latest version will always be available on this page, with the effective date clearly noted.
7. Contact
If you have any questions or concerns about this Privacy Policy, please get in touch:
Cass Johnson Coaching
cassjohnsoncoaching@gmail.com